Privacy
Policy

Last updated: 2026

1. Introduction

Advanced Projects & Cleaning Services (“we”, “us”, “our”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and all applicable South African data protection legislation. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit advancedjetting.co.za or contact us in any way.

By using our website or submitting an enquiry, you acknowledge that you have read and understood this Privacy Policy.

2. Who We Are

Advanced Projects & Cleaning Services is an industrial high-pressure water jetting and equipment rental company established in 1999, operating from 31 Circuit Road, Westmead, Pinetown, 3608, KwaZulu-Natal, South Africa.

3. Information We Collect

We may collect the following categories of personal information:

• Full name
• Email address
• Telephone number
• Company name and physical address
• Service and rental enquiry details, including job description, required pressure ratings, duration, and site location
• IP address, browser type, device information, and referring website (collected automatically when you visit our site)

We collect this information when you submit a contact form, request a rental quote, configure a machine rental, or communicate with us directly.

4. How We Use Your Information

We use your personal information for the following purposes:

• Responding to your enquiries, service requests, and rental configurations
• Preparing and issuing formal quotations
• Contacting you via telephone, email, or WhatsApp regarding your enquiry, our services, and available equipment (only where you have consented)
• Managing rental bookings, service scheduling, and project coordination
• Improving our website, services, and customer experience
• Complying with our legal and regulatory obligations
• Record-keeping and internal administration

5. Sharing Your Information

We may share your personal information with:

• Service providers who assist us in operating our business (such as IT providers and communication platforms), subject to confidentiality obligations
• Professional advisers including legal and accounting professionals, where required
• Regulatory or law enforcement authorities, where required by applicable law

We will not sell, rent, or lease your personal information to any third party for their own marketing purposes.

When we engage third-party service providers, we require them to handle your information in accordance with POPIA and to maintain appropriate security measures.

6. Cookies and Tracking Technologies

We use three categories of cookies:

Necessary cookies are always active and cannot be disabled. They are required for core site functionality, security, and form submissions.

Analytics cookies are only set after you provide consent. We may use tools such as Google Analytics to understand how visitors use our site and to improve its content and performance.

Marketing cookies are only set after you provide consent. We may use advertising platforms to measure the effectiveness of our campaigns.

When you first visit our site, a cookie consent banner is displayed. Analytics and marketing cookies are not set before you provide consent. You may update your preferences at any time by clicking “Cookie Preferences” in the footer. You may also configure your browser to block or delete cookies, though this may limit certain functionality on our website.

7. Security

We implement reasonable technical and organisational security measures to protect your personal information against unauthorised access, disclosure, loss, or destruction. Sensitive data transmitted through our website is encrypted using SSL (Secure Socket Layer) technology.

While we take appropriate precautions, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

8. Your Rights Under POPIA

As a data subject, you have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate or incomplete information
• Request deletion of your information, subject to our legal retention obligations
• Object to the processing of your information for direct marketing purposes
• Lodge a complaint with the Information Regulator of South Africa (inforeg.org.za) if you believe your rights have been violated

To exercise any of these rights, please contact us using the details in Section 14 below.

9. Retention

We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Thereafter, it is securely destroyed or de-identified.

10. Children's Privacy

Our website is intended for business and professional use and is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will make reasonable efforts to delete that information from our records.

11. International Data Transfers

By visiting our website and providing your personal information, you understand and consent to your information being transferred to, stored, or processed in locations outside South Africa where necessary to deliver our services (for example, where we use cloud-based software or communication tools hosted abroad). We take appropriate steps to ensure that your information remains protected in accordance with POPIA wherever it is processed.

12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legislation. We encourage you to review this page periodically. The date at the top of this page indicates when the policy was last updated.

14. Contact Us

For questions, access requests, correction requests, or complaints regarding your personal information, please contact our Information Officer:

Advanced Projects & Cleaning Services
31 Circuit Road, Westmead, Pinetown, 3608, KwaZulu-Natal
Office Hours: 8am – 3pm

Garth Lubbe, General Manager
Tel: 081 800 3468
garth@advprojects.co.za

Angela Graham, Office & Support
Tel: 031 702 3562
billy@advprojects.co.za